Effective Date: April 15, 2026 · This notice is required by law.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Quantum Blue Nursing is required by law to maintain the privacy of your protected health information (PHI), to provide you with notice of our legal duties and privacy practices with respect to your health information, and to notify you following a breach of unsecured PHI.
We are required to abide by the terms of this Notice while it is in effect. We reserve the right to change the terms of this Notice and to make the new Notice effective for all PHI we maintain. If we make material changes to our privacy practices, we will post the updated Notice on our website at www.quantumbluenursing.com and make it available to you upon request.
Mental health information has enhanced protections. As a psychiatric practice, we are subject to California's additional confidentiality protections for mental health information under the Lanterman-Petris-Short Act (WIC § 5328) and the California Confidentiality of Medical Information Act (CMIA). These protections are in some cases stricter than HIPAA and we apply them to all patient information.
The following categories describe the ways we may use and disclose your PHI. Not every use or disclosure in a category will be listed, but all of the ways we are permitted to use and disclose information will fall within one of the categories.
We may use and disclose your PHI to provide, coordinate, or manage your healthcare and related services. For example, we may disclose your PHI to another healthcare provider who is treating you, or to a pharmacy to fill a prescription.
We may use and disclose your PHI so that treatment and services you receive may be billed and payment collected. For example, we may disclose PHI to your health insurance company (via Headway) to obtain payment for services rendered.
We may use and disclose your PHI for our healthcare operations. This includes activities such as quality assessment, training, licensing, and other administrative activities necessary to run our practice and maintain accreditation.
We use Freed.AI, an AI-assisted clinical documentation tool, to support accurate note-taking. Freed.AI operates under a signed HIPAA Business Associate Agreement. Audio from sessions may be processed to generate draft clinical notes, which are always reviewed and approved by your provider. You have the right to opt out — see your rights below.
We will disclose your PHI when required to do so by federal, state, or local law, including mandatory reporting obligations such as child or elder abuse, and duty-to-warn obligations under California law (Tarasoff).
We may use and disclose your PHI when necessary to prevent or lessen a serious and imminent threat to your health or safety or the health or safety of another person or the public, consistent with applicable law and standards of ethical conduct.
We may disclose your PHI for public health activities such as reporting certain diseases, injuries, or reactions to medications to public health authorities as required by law.
We may disclose your PHI to a health oversight agency for activities authorized by law, such as audits, investigations, inspections, and licensure activities.
We may disclose PHI to a coroner or medical examiner for the purpose of identifying a deceased person, determining the cause of death, or other duties authorized by law.
We may disclose your PHI to the extent authorized by and necessary to comply with workers' compensation laws.
Other uses and disclosures of your PHI not covered by this Notice or the laws that apply to us will be made only with your written authorization. You may revoke such authorization in writing at any time, except to the extent that we have already taken action in reliance on it.
We will obtain your written authorization before using or disclosing your PHI for the following purposes:
California additional protections: Under California law, additional written authorization is required before disclosing mental health records, records related to substance use disorder treatment, records related to HIV/AIDS status, and certain other categories of sensitive health information. We comply with all California-specific authorization requirements.
You have the following rights regarding the PHI we maintain about you. To exercise any of these rights, please submit a written request to us using the contact information at the end of this Notice.
You have the right to inspect and obtain a copy of PHI that may be used to make decisions about your care. We will provide access within 15 days as required by California law. A fee may apply for copies.
If you believe PHI we have about you is incorrect or incomplete, you may ask us to amend the information. We may deny the request in certain circumstances.
You have the right to request an accounting of disclosures we have made of your PHI for purposes other than treatment, payment, or healthcare operations.
You have the right to request a restriction on uses and disclosures of your PHI. We are not required to agree, but if we do agree we are bound by the restriction except in emergencies.
You have the right to request that we communicate with you about health matters in a certain way or at a certain location (e.g., only by email or at a specific address).
You have the right to receive a paper copy of this Notice upon request, even if you have agreed to receive it electronically.
You have the right to opt out of AI-assisted documentation (Freed.AI) at any time by notifying us in writing. This does not affect the quality of your care.
You have the right to be notified in the event of a breach of your unsecured PHI, in accordance with HIPAA Breach Notification Rules and California law.
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Submit your complaint in writing to our Privacy Officer using the contact information below. We will investigate and respond within a reasonable time.
You may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights:
Office for Civil Rights, U.S. Dept. of Health & Human Services
200 Independence Avenue, S.W., Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/complaints
You may also file a complaint with the California Department of Public Health or the California Board of Registered Nursing regarding violations of California medical privacy law.
California Board of Registered Nursing
1747 N. Market Blvd., Suite 150, Sacramento, CA 95834
Phone: (916) 515-5561
Website: www.rn.ca.gov
For questions about this Notice, to exercise your rights, or to file a complaint, please contact:
Privacy Officer — Quantum Blue Nursing
Gretchen Genato, MSN, FNP-BC, PMHNP-BC
444 West Ocean Blvd, Suite 800
Long Beach, CA 90802
Email: gretchen.genato@quantumbluenursing.com
NPI: 1245603174 · CA NP License: 95003351
We reserve the right to change this Notice and to make the revised Notice effective for health information we already have about you as well as any information we receive in the future. The current Notice will always be posted on our website. You may request a copy of the current Notice at any time.
The effective date of this Notice is April 15, 2026.